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  • support@masscoinex.com
  • +1 888.629.2003

Safety

Each user is obligated to set up 6 digit PIN code during account registration. If they contact our support team - no information would be passed without the PIN code. The user that doesn't remember their PIN code, must revalidate their account by sending us a picture of their ID documents that was submitted at the time of registration. Along with a selfie holding the document and a note on piece of paper stating "Account Revalidation For PIN." Your Account Name, Username and current date and submit that to support@masscoinex.com.