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  • support@masscoinex.com
  • +1 888.629.2003

Identity Verification / Kyc Validation Process

  • profile-image
    Profile Information
    • Before updating the data. Please, make sure to follow these requirements:
      • Full Name (Exactly how it appears on your bank statement).
      • Email Address.
      • A valid telephone number.
      • Country of residence.
      • Address as it appear in your government issued ID.
  • fiat-withdrawal
    Fiat Witdrawal Details
    • Adding a bank account is mandatory regardless of your country:
      • Enter appropriate bank details.
      • All future fiat withdrawals shall be sent here.
      • We transfer funds through SWIFT CODE. What is a Swift Code?
  • government-id
    Upload Government ID
    • It should be a valid government issued ID:
      • Should have your full name.
      • Full address.
      • Date of birth.
      • Your photo.
      • Must be valid and not expired.
      • The photo of your ID should be absolutely visible and readable.
  • selfie-government-id
    Upload Selfie With Government ID
    • Take a selfie with the same government that you uploaded earlier:
      • Take a clear selfie holding the government ID.
      • Make sure both your face and the government ID are visible and readable.
      • Ensure that all edges of the ID are visible.
      • Your face shouldn't be covered by anything.
      • Ensure the image quality is great before uploading.
  • selfie-note-verification
    Hand Written Note Verification
    • Take a selfie with a hand written note to authorize your purpose here:
      • The instruction on what to write on the note will be mentioned on the kyc document submission page.
      • Take a clear selfie holding the note.
      • Ensure that all edges of the note are visible.
      • Your face shouldn't be covered by anything.
      • Ensure the image quality is great before uploading.
  • selfie-of-self
    Selfie Profile Verification
    • Take a selfie:
      • Take a clear selfie.
      • Ensure that your face is visible
      • Your face shouldn't be covered by anything.
      • Ensure the image quality is great before uploading.