In order to comply with KYC and anti-money laundering regulations, Masscoinex may request certain information from registered users, including your name, date of birth, address, photo identification, email address, phone number, or any other personally identifiable information. Furthermore, Masscoinex may request such information to prevent fraud, and to protect Masscoinex in any way that we deem reasonable.
All sensitive and private data collected by Masscoinex is stored in an encrypted format. To achieve the highest levels of security and privacy, communication between your computer/device is secured using SSL
Masscoinex may collect and use personal information for the following purposes: To protect our system from fraud To provide and improve customer service To comply with KYC regulations To send period emails To contact users using any means that we deem necessary To process payments, including fundings and withdrawals To comply with any provincial or national law To carry out the regular business activities of Masscoinex Masscoinex will not disclose your personal information to any third party. However, as we deem reasonable, your information may be shared with any division of Masscoinex or its subsidiaries in order to provide the best possible user experience. We will not sell, trade or rent any personal information provided to Masscoinex with any third party. We will not share your information with any government agency, unless required to do so by law.
Masscoinex specifically gathers the following information from users: IP addresses Browser information User agent information Cookie information (Persistent and Session Cookies) Users who create accounts are asked to provide: Name Address Phone Number Date of birth Email Address ID documentation for KYC/AML procedures Additional Information that may be requested: Banking information Additional KYC information Cryptocurrency address information